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Rationalization and Quality of Transport

Course Code:
17RAC
Academic Degree:
bachelor
Study Programme:
Technology in Transportation and Telecommunications (B 3710)
semesterlanguagestudy field / specialization
6czech flagLOG Logistics and Transport Processes Control - 3708R046
Form of Study:
full-time and part-time
Credits:
7
Number of Hours:
4 + 2 hours per week - in full-time study
22 hours per semester - in part-time study
Type of Course:
obligatory
Course Completion:
credit, exam
Course Tutor:
 
roh  Lectures:
Ing. Jan Tichý, Ph.D.
Ing. Bc. Pavel Edvard Vančura, Ph.D.
roh  Training Course:
Ing. Jan Tichý, Ph.D.
Ing. Bc. Pavel Edvard Vančura, Ph.D.
roh  Part-time Study:
doc. Ing. Zdeněk Říha, Ph.D.
Ing. Bc. Pavel Edvard Vančura, Ph.D.
Supervising Department:
Department of Logistics and Management of Transport (16117)
Keywords:
Transport system, transport funding, cost calculation, transport rationalization, quality, quality management, quality cycle, measurement, assessment, improving, benchmarking, statistics, transport, services, logistics, customer.
Abstract:
Transport system, transportation funding, cost calculation, efficiency, transport rationalization, quality management, standards and quality standardization, quality management systems, quality management in transport and logistics, marketing and transport quality, quality costs, quality measurement and monitoring, statistics in quality management, improving, focus on the customer.
Objectives:
To acquaint students with broader concept of quality in transport with the connection to the quality of transport means, infrastructure and management (with regard to the specifics of financing and costing in the transport sector), with international quality standards and important role of the customer in the transport process.