the processes, identification, modeling, process maps, language BPMN, static and dynamic models
Abstract:
Definition of the process, role, KPI's, areas of interest. Process Map, definition, purpose, clear examples and demonstrations, recommendations and standards, SIPOC. Process model, definition, purpose, procedures and tools, static and dynamic models. BPMN language, syntax and semantics, process flows. Implementation of practical examples, As-Is, To-Be, optimization and evaluation.
Objectives:
The course aims to familiarize students with the processes, the identification, documentation, modeling and optimization. Students will understand the differences between the process and the project, both theoretically and practically create process maps based on the BPMN language.